Marvin Lim
don’t put 24 hour and waste people time
View of ValueHub Department Store entrance, showcasing a variety of household goods and reusable bags.
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ValueHub Department Store Marsiling
Retail
Electronics Store
Location: Level 2, Unit Number #02-42
Comprehensive department store offering household goods, affordable fashion, small appliances, and daily necessities for northern Singapore families.
ValueHub Department Store at Marsiling Mall provides comprehensive retail convenience to Singapore's northern communities, operating as a modern convenience store and mini-mart that serves the diverse shopping needs of residents, families, and visitors throughout the Woodlands-Marsiling area. As part of the ValueHub retail network that has been serving Singapore since 2011, this establishment demonstrates the company's commitment to providing accessible, affordable retail solutions in strategic locations that serve high-density residential areas, ensuring that essential household items, electronics, and consumer goods remain conveniently available to local communities without requiring lengthy travel to larger shopping centers.
The store specializes in a comprehensive selection of consumer electronics, household essentials, convenience items, and general merchandise that cater to the daily needs of busy families and working professionals who appreciate one-stop shopping convenience. Their inventory includes electronic accessories, small appliances, personal care products, stationery, snacks, beverages, and various household necessities that provide practical solutions for routine shopping requirements, while their competitive pricing and strategic product selection ensure that customers can efficiently address multiple shopping needs in a single visit, making ValueHub an essential resource for time-conscious consumers who value both convenience and value in their retail experiences.
Located within the accessible environment of Marsiling Mall with excellent connectivity to public transport including nearby Marsiling and Woodlands MRT stations, ValueHub Department Store combines the advantages of specialized retail focus with the convenience of mall shopping, allowing customers to combine their convenience shopping with dining at the hawker center and other mall activities. The store's presence adds valuable retail diversity to Marsiling Mall's tenant mix, ensuring that residents in Singapore's northern communities have reliable access to essential goods and electronics without traveling to more distant retail locations, while their commitment to customer service and competitive pricing makes them an integral part of the local shopping and community services ecosystem.
Operating Hours
Closed
Opens in 1d 2h
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Sunday
9 AM - 9 PM
Overall Rating
1.3
/
5
Based on 14 reviews
Mall Ranking
#74
Out of 77 shops
Category Ranking
Not enough ratings
Negative Reviews
lindo lina
Went to this shop earlier to bought some stuff amount $17.40.. when make payment using CDC VOUCHER managed to redeem $10 & balance want to pay by nets but your staff say cannot.. must pay by cash NO NETS.. i say why cannot just last week i buy lots of stuff frm this shop the cashier aunty managed to do it for me.. then your staff told me rudely then wait for the aunty to come la.. so rude.. as far i know half can pay by CDC half by cash or nets.. hello this is spore since when nets are not allowed??!!!
WS C
Boomer is more interested in his hp than answering enquiries. Male cashier was neither interested and his only and immediate response is don't have that item when you ask him. Do not recommend going to this shop.
Jefferson Soh
Counter lady doesn’t allow nets qr. even though it’s available. Please teach your crew to use the available machine. Tell me signal not good. Nets used land line not wifi.
Choon Huat Goh
Dont buy from this store...buy at your own risk. I tried to approach the store in a calm way and tried to exchange the thing I bought as it was bundled together and I wont know is broken until I cut the packaging apart. I tried to reason with the person and he deemed that I should check before buying and is my own fault. I always buy things from that shop and he just lost a loyal customer over a small sum they trying to gain. I can only help to rate (not even deserve a star, but need to put one star to submit) and strongly don't recommend this store to anyone anymore. Buy at your own risk and do check from left to right, top to bottom as not exchangeable. It's your problem, not theirs. Just my little encounter at my own lost, for failing to check...can only voice and share for people reference.
Daniel Tan
Very poor customer service
Kaysiow Vathani
Staff was so rude, and didt let me pay by nets or paywave even though theres a nets machine there, after i pay by cdc she throw the recipet at the counter like i was contagious... STAFF NEED TO LEARN SOME MANNERS
sufian
Very rude cashier. Noticed the way the young male malaysian cashier talk to other customer in a very rude way. Told him off and he responded with "If you dont like, dont come here and shop".
Indra Daud
Fake, doesnt open 24hrs. Came at 9pm n they are closing
Lim weijie
The cashier is very slow. Always long queue… queue 15-20min
Jeff Loo
Try to be nice not to complaint but patience wear out when I been overcharge for 3 bottles of zippo (lighter fuel) for $6.60 each for 125ml bottle. The shock is that the same company outlet at Yishun selling only $4.20 only! Went back to the shop and tried to reason with the male supervisor and I get a rude answer saying his outlet sell at this price!? And no explanation and reason given why same company selling such a big price difference which 40% higher than other branch stores? Can the Valuehub care to explain why there such a big difference in price for the same item? And the supervisor and cashier service attitudes are very bad and rude. Very disappointing, will not buy from this store again.
Koon Tan
Very rude staff! Bad attitude! Went to make a key duplicate. After I paid and got the key I realized that the edges are still rough. I politely asked if he can smoothen it more using the brush grinder. He flatly refused and said that he has already done it. Came home and tried the key. It didn’t work, apparently he has picked a wrong base key. I went back and the guy won’t even try to see if they have the right key to make a new one. Got my refund and I am never going back to this damn store. It is a pity as they do have a good selection of household items but the staff attitude is not worth the trouble. Base on other reviews, it seems like it is the culture of the company. They only hire rude people!
Magdalene Ng
The lady cashier is very rude and not helpful at all.
Positive Reviews
Adli Mazlan
Sells what you need. Good stuff
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